Hi ,
Unable to connect Slack integration on Jira.
Under slack integration tab, connect to slack , gave the slack workspace but got these errors:
The enable Slack integration toggle is also enabled.
Hi Priya,
Sorry to hear about this problem, I understand that you are trying to add a slack integration into a team managed project in Jira Cloud. However there appears to be a pair of errors where Jira seems to be unable to connect and gather the required information from slack.
Could you please try this once more? I looked through the logs from Atlassian's side, but I did not find any clear errors that indicate what the problem is. If you can recreate this problem, please let me know at what date/time this happens as it would help me to pinpoint any logs from our side here.
Please let me know.
Andy
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