nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to remove a board without a project connected?

Niels Vynckier

Hello,

Recently, I removed some unused (test-)projects. In this process, I noticed the boards are still there, and I can not remove them.

If I try to open the "not existing" board, I can set a new location (for example, an existing project) for it, but then I get an error message saying I have to contact the help desk.

Anybody knows what I can do to clean up my mess?

Schermafbeelding 2021-06-27 om 14.00.32.jpg

Accepted answers

Daniel Ebers

Hi @Niels Vynckier

were the boards by any chance part of a team-managed project (instead of a company-managed project), do you remember?

For team-managed projects (formerly next-gen projects) there is a bug which describes this behaviour:

Boards not always deleting with project deletion
https://jira.atlassian.com/browse/JSWCLOUD-17598

Looking forward to your confirmation!

Cheers,
Daniel

All comments

Sadeesh Narendran_nxn8qu

@Niels Vynckier If my understanding is correct. You want to delete a board which is no more used? If so g to that respective Board right corner go to Board->Configure-> Delete.

Niels Vynckier

Hello @Sadeesh Narendran , no not really. I deleted the projects, but somehow the board in that project still exists and I can not remove them. I also can't open them, so I can't delete them. In my screenshot you see that the three dots next to the boards are not there...

Daniel Ebers

Hi @Niels Vynckier

were the boards by any chance part of a team-managed project (instead of a company-managed project), do you remember?

For team-managed projects (formerly next-gen projects) there is a bug which describes this behaviour:

Boards not always deleting with project deletion
https://jira.atlassian.com/browse/JSWCLOUD-17598

Looking forward to your confirmation!

Cheers,
Daniel

Niels Vynckier

Hi @Daniel Ebers , that is exactly the case! Thanks for pointing me to the correct bug. Unfortunately, we have a free license now, so I can not submit a service ticket. I will keep watching the ticket. Thanks,

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud