Limiting Licenses for Marketplace Apps

Question

So I recently picked up Zephry for my Jira Cloud of testing purposes. Not everyone on my team is testers and needs access, but after I installed Zephry it just applies a blanket you have X users with Zephry where X is my total user. How do I decrease the seats on my marketplace apps so that I can decrease my cost as not everyone needs it?

Nic Brough -Adaptavist- · Answer

If they're working in the same system, then I'm sorry, but you're stuck, you'll need to licence apps at the full size of the user base.

Tim Clark_prq0tn · Answer

My problem is that my company is outsourcing some work. The outsourced team has a separate team board setup. They are the ones who need Zephry, while the main team which is much larger does not. I do still need to be able to move Jira tickets on occasion in between the main team's board and the out source team board though.

Nic Brough -Adaptavist- · Answer

The argument is that your 55 users all have access to it, whether they use it or not, and most of them are using it - your developers might not be using it to run and record tests, but they're creating the issues you're testing against, and using its feedback to guide more work.

Personally, I don't think that's a good argument for some of the apps available, including Zephyr, especially as my 50/100/5 example is exactly that (it is valid for a lot of the apps in the marketplace though)

I do see it's hard to code for too - I remember having all sorts of licencing issues with apps when they were called plugins and allowed for variable user limits.

But I'm afraid we're stuck with it.