This archive doesn't contains any valid attachments

Question

why i got this error "This archive doesn't contains any valid attachments" and how i can fix it?

Earl McCutcheon · Answer

try unzipping your backup and uploading the jira data and the attachments as separate zip files?

The JIRA importer will sometimes fail on a zip that has both the jira data and the attachments in a single Zip files. 
One zipfile should have the following two files:

* entities.xml
* activeobjects.xml
the other zipfile should have the following:
* data (folder)

Elisa [Atlassian] · Answer

Hi there,
Could you please provide more information on what action you are trying to accomplish? :)