Dashboard

Question

Hi,

I am the administrator in Atlassian at my company. I want to change ownership of a dashboard, but it seems impossible ... I have asked the person who created the dashboard to share it with me and I can go in to the dashboard and see everything. However, I can not get the dashboard among my "shared dashboards". The board is not for everyone, it is closed for a project group, but from what I can see I am in the group aswell, it should work? I even asked the person who is now owner of the dashboard to change the ownership, but without succes.

What do I do?

Callum Carlile _Automation Consultants_ · Answer

@alexandra.grudzien I'm fairly sure that only the dashboard Owner can edit who the board is shared with, but any Jira admin can change this Owner.

If the dashboard has been correctly shared with you and you are wanting to find it, you go to Dashboards > View All Dashboards, then you can search for it here

alexandra.grudzien · Answer

A user of the board has shared the board with me but I can't find it as you described in your first comment... But is it only the Owner of the dashboard who can share it so I can change the owner on the dashboard?

Callum Carlile _Automation Consultants_ · Answer

@alexandra.grudzien  A dashboard can be shared with any/all roles in a project (you will need to have a role in this project), a group, any logged in user in an organisation, or with the public.

The Owner of the dashboard will need to follow these steps:

* Navigate to the Dashboard
* Within the dashboard, they should click on the 3 dots in the top right and click Edit and Share.
* The group/project should be selected from the dropdown, then click on the 'Add' button (this can sometimes be overlooked, and without clicking on Add, the dashboard has not yet been shared)

If you are in this role in the project or in the group selected, then you should be able to see the dashboard. If you want to view the full instructions about Dashboard sharing, see here.