Firefox - Preview pane is blank for selected issue in Backlog mode

Question

On Firefox, the preview pane that shows up on the right side of my screen is blank.

Things I've tried so far:

I've tried deleting the cookies and disabling the extensions. Deleting the cookies work for a while but the issue comes back after sometime. Disabling my extensions didn't help.

Workaround:

The only workaround I found so far was to remove the selectedIssue parameter from the url and reloading the page. This fixes the issue temporarily but it's not a permanent solution.

Does anyone know how to fix this?

Roberto Isca · Answer

Thanks, it solved my issue with Firefox 92 today

Linto · Answer

Ok thanks. I've clicked on that button and added myself as a watcher.

Angélica Luz · Answer

Hello @Linto,

Thank you for reaching out to the Atlassian Community!

Testing on my local site, I wasn’t able to replicate the issue on Firefox v89.0.1, but searching for similar cases, I found out that this issue is a known bug.

For more information, please check the ticket below:

Loading an issue in backlog shows blank section for details

Please, click on “This affects my team” and also watch it so that you are notified when this is fixed in a future release.

Kind regards,
Angélica