Next-gen projects' People fields do not keep complete history entries

Emre Toptancı [OBSS]

When you are using a Next-gen project (Team Managed Project as they are called now) and you create a field of type People to use on your issues, this field will not keep its history correctly.

When you change the value of this field, the changelog will include an entry for this but it will not display the user names.

This is how it looks in the History tab of the issue:

And this is what you get from the REST API:

 "created": "2021-06-18T11:42:48.003+0300",
"items": [
{
"field": "Responsiblesss",
"fieldtype": "custom",
"fieldId": "customfield_10065",
"from": "[5b88ff0d9e23562b1dbxxxxx, 5df778e2588f6e0cb03xxxxx]",
"fromString": "",
"to": "[5b88ff0d9e23562b1dbxxxxx]",
"toString": ""
}
]

You see? It keeps the account IDs, but not the user names? Why is that?

Is this a bug?

Angélica Luz

Hello @Emre Toptancı _OBSS_,

Thank you for reaching out to Atlassian Community and for bringing this issue to our attention.

Testing on my local site, I was able to replicate the same issue, and based on that, I created a bug for our development team to check:

• People field changes are not visible on the History tab on team-managed projects

Please, click on “This affects my team” and also watch to receive updates.

Regarding the account IDs, it’s expected. For more information, please check the blog post below:

• Say goodbye to usernames in Atlassian Cloud

Kind regards,
Angélica