Hello, community,
First-time poster, long-time lurker. I'm trying to automate/organize the inbound Jira ticket emails. For example, when someone emails yxs@company(dot)com with a prefix, I want to place the ticket in either active/next sprint as a part of a conditional loop.
I use the email subject prefix in the summary field to detect if it's an inbound email request, now I want to be able to move that ticket from the backlog into the active sprint, but I haven't been able to figure that out. It seems I'm missing something in the automation rules; I don't have a good way to perform a conditional evaluation to decide if there is an active sprint and if I can place the ticket in there?
Suggestions?
