How to re-add a disabled user

Question

A former users account was disabled, then removed. The user account no longer exists in JIRA, however when an invite is sent to the user, an error is received. The error is " We were unable to send any invites because one or more accounts you invited or disabled. Remove there accounts from your invite and try again.

Laura Holton _ACE Manchester_ · Accepted Answer

Hi @Lasalle Person 👋

To get this problem resolved quickly for you I recommend raising a ticket directly with Atlassian's support team, you can do this here >> https://www.atlassian.com/company/contact

I hope this helps, if you have any other questions just shout 😃

All the best,

Laura