nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Backlog and Sprint are not visible to one specific user despite having correct permissions.

karl.andrews_contractor

We have one specific user who cannot see the backlog or the Active Sprint board. I verified she has the exact permissions as everyone else. When she tries to access an issue from the Active Sprint directly she gets this error: EYR5KC. Also, the user shows as belonging to the project in the Project Settings but we cannot assign issues to this user.

Screenshot attached Screen Shot 2021-06-15 at 2.15.47 PM.png

Accepted answers

Josh Weinstein_1rvgnd

Having same exact issue. Did you ever find a resolution?

All comments

Josh Weinstein_1rvgnd

Having same exact issue. Did you ever find a resolution?

karl.andrews_contractor

Yeah, just figured it out. For us it was a permissions issue. The project has a board that's shared with another project that was marked as private. I had that project's admin assign her to the private project and now she can see everything.

Josh Weinstein_1rvgnd

Thanks! They gave me all user groups and it seems to work properly now

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