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jql condition

Suma Pralhad Kustagi

Hi,

I have custom field and want to send the alerts when the expiry date is approaching..

How to achieve it..

Eg: Contract Expiry date

The date is approaching please take an action... Do we need to mention based on custom field and add in notification??

Regards,
Suma

Accepted answers

Airbus Driver

Notification when a Due Date is near or past

Callum Carlile _Automation Consultants_

Hi @Suma Pralhad Kustagi ,

What I would do is set up a rule with a scheduled trigger, which is set to run every day (e.g. if you use a CRON statement of 0 0 9 * * ?, the rule will run at 9am every day).

Within this scheduled trigger, you are able to add a JQL which will action all of the issues found as part of the schedule, so if you wanted to send the notification for all tasks which are within 7 days of the Contract Expiry Date field, you could use a JQL of:

"Contract Expiry Date" > startofday() and "Contract Expiry Date" <= startofday("+7d")

You can then use one of the notification actions within the rule, such as Slack, Teams or email.

Hope this helps!

All comments

Airbus Driver

Notification when a Due Date is near or past

Callum Carlile _Automation Consultants_

Hi @Suma Pralhad Kustagi ,

What I would do is set up a rule with a scheduled trigger, which is set to run every day (e.g. if you use a CRON statement of 0 0 9 * * ?, the rule will run at 9am every day).

"Contract Expiry Date" > startofday() and "Contract Expiry Date" <= startofday("+7d")

You can then use one of the notification actions within the rule, such as Slack, Teams or email.

Hope this helps!

Suma Pralhad Kustagi

Hi Carlile,

I want to set such a way that they get notification when the expiry date is approaching..Like a month reminder or 15 days remaining etc..

Regards,

Suma

Callum Carlile _Automation Consultants_

Hi @Suma Pralhad Kustagi

In that case, you can still use the scheduled trigger, but use the JQL of

"Contract Expiry Date" = startOfDay("+15d") - where the 15 is the number of days away from the Contract Expiry Date. You can of course set this to however many days you wish. The scheduled trigger will check every day for the tasks which are that many days away from the expiry date

Suma Pralhad Kustagi

Hi Carlile,

Thank you for the quick support. I also wanted to know like we need to add a trigger ,which conditional trigger to be used. Never used Bitbucket, Stash, FishEye or Crucible ..

Regards,
Suma

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