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Text Field Validators

Holly Schomann_lcpysz

Help!
Using text field validators, I am trying to require a custom text field to be updated before the ticket can be moved to the next status in the workflow.

The text field default value includes text (instructions on what to enter), therefore I can not select the validator that the field must have a value entered to proceed as there is already text in the field.

I have selected the validator that the field must be updated to transition, however, it won't seem to allow the issue to transition even after I update the text in the field. Any suggestions?

Accepted answers

Airbus Driver

I have selected the validator that the field must be updated to transition

Which validator is this? Did you choose the validator 'Field has been modified Validator' and then choose the custom text field from the drop down menu (in the next page)? Don't forget to save and publish changes.

All comments

Airbus Driver

I have selected the validator that the field must be updated to transition

Holly Schomann_lcpysz

Thanks Viggo,

I appreciate you taking time off from your films to help me with my jira issues ;-)

Yes, that is what I have chosen. It works, it actually works TOO well. Even after i have updated the text in the field, it won't allow me to move the ticket forward.

Any thoughts?

Screen Shot 2021-06-15 at 3.17.26 PM.png

Airbus Driver

Haha thanks! I decided to take some time off after LOTR!

So, I managed to recreate your issue, thanks for the screenshot. The validator only seems to work when you have a Screen associated with the transition (a screen appears when performing the transition).

Here is what I would suggest for what you're trying to achieve:

1. Create a screen with the 'Acceptance Criteria: (how to test / end user/ conditions to be met') field;

Screen Shot 2021-06-16 at 9.54.14 am.png

2. Edit the workflow transition and choose this screen from the drop down menu;

Screen Shot 2021-06-16 at 9.55.46 am.png

3. Add the same validator as before;

Screen Shot 2021-06-16 at 9.57.18 am.png

4. During the transition, you'll get the following screen;

Screen Shot 2021-06-16 at 9.59.29 am.png

Hope this helps!

Holly Schomann_lcpysz

Thank you so much for this suggestion. Apologies for the late response as I was on vacation last week.

I did indeed try the steps above. However, even if I have edited the acceptance criteria field, it still provides a screen suggesting that I need to update acceptance criteria in order to move forward.

Open to any other suggestions you may have. I may have to see if I can get some response from Jira support.

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