Actions "Top of Swimlane" and "Bottom of Swimlane" don't work properly

Question

The options "Top of Swimlane" and "Bottom of Swimlane" in a particular Swimlane of the Active Sprint's board do not work properly. Multiple times the options need to be clicked in order to see the changes. Please fix the problem, or if I am wrong in understanding the feature, please educate me.

Angélica Luz · Answer

Thank you for the details, Soumyadeep.

Have you tested using Chrome or Firefox as well?

I searched for similar cases but didn’t find anything related to Top and Bottom of Swimlane feature. There is a bug but only affects Jira Server.

It would be important to test with different browsers and also check if it happens with another user. I can see that on your site there are only two accounts and both belong to you. Is there any teammate that you could invite to your site so they could test on their computer?

Soumyadeep Bose_phwpvz · Answer

Hi Angelica,

Thanks for the reply. I primarily use Atlassian tools in MS Edge and the app on Android phone. Although there are many issues with the app too that I encountered, I'm not mentioning them in this thread.

Version of MS Edge used: 90.0.818.56 (Official build) (64-bit)

Thanks. Stay safe.

Regards,

Soumyadeep

Angélica Luz · Answer

Hello @Soumyadeep Bose,

Welcome to Atlassian Community!

Testing on my local sites, it happens that, when I use the option “Top of swimlane” for the first time, it’s not updated but after trying the second time, it works and the ticket is moved to the top.

It only happened on Firefox, on Chrome it worked normally.

What browser are you using?

Have you tested using another one and also incognito mode?

Kind regards,
Angélica