Hi all, I added the status "waiting for customer" in a workflow. but cannot transition out of it. What do I need to do to allow it to offer me the chance to add a transition out? See screenshot. Thanks.
Can you switch to diagram view and see if you can drag a transition from whatever status you wish to waiting for customer?
Jack, thank you. I am such a Jira novice! I have not been able to yet figure out dragging, but I tried two things.
1. I tried creating a transition from the diagram view. Got this. Published and tried again, same message.
2. Tried to reuse an existing transition, which would be perfect. Got this.
You need to make a copy of the workflow then edit under inactive workflows then associate the new workflow with the desired issue types.
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