How can I send an image at automation mail?

Guilherme Dallagnol

Hello, I'm trying to create a signature for the automation mail, like:

 

Regards,

IT Management Services

;image;

 

Is that possible? I was trying using a simple HTML script:

 

Regards,

IT Management Services

<img src="https://image" alt="" width=60 height=40>

 

But in the mail, it comes with error.

Esther Strom

Hi, @Guilherme Dallagnol - do you mean you receive an error when you try to save the automation rule, or the email you receive has an error in it? I just tested this with a publicly available image, and it worked correctly.

Is the image you're trying to use accessible (i.e. online somewhere that you can access via a public URL), or is it on an internal server? If it's internal, it may not be possible. 

Another alternative is that your email client is blocking the image source.