Sprint management_How to operate without pulling a done status ticket to a new sprint

Question

Hi 
Does anyone knows the answer for below Jira issue,:
I attempt to start a new sprint , I want pull the tickets which status are not "done" and "cancel" to the new sprint. But when I operated to finish the previous sprint the alter message remind me to pull the tickets which not done to a place. I choose the next sprint , all the previous tickets have been pulled to the current sprint , "cancel" and "done" tickets are included.
If you know the answer for the above question ,it is appreciated that if you can tell me.Thanks advance.
Best wishes.

Anne

Nic Brough -Adaptavist- · Answer

And are all your "done" and "cancel" issues in that last column?

jing_zeng2 · Answer

Thanks for your answer firstly. But I am sure that the done column is the last column on my project Jira board.

Nic Brough -Adaptavist- · Answer

The issues that carry over into the next sprint are all the ones you have not marked as done.

Done means the last column on the board.  I suspect your issues that you say are "done" and "cancel" are not in the last column when you close the current sprint.