Fail to login

Question

I get below error when trying to login. The error suggests cleaning cookies, but that didn't help either. I tried the same in InPrivate mode and same error.

Error message:

This page isn't working right now

_______URL_______ redirected you too may times.

To fix this, try cleaning your cookies.

ERR_TOO_MANY_REDIRECTS

You're almost there

It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.

If you continue to see this error, raise a support request

Gonghua Dong · Answer

Thanks for your response.

Yes, I tried both chrome (edge) and Safari.

I was able to get in when trying again at a later time, like 15 mins later.

Brant Schroeder · Answer

@Gonghua Dong Welcome to the Atlassian Community

Have you tried a different browser?  Let me know if that works.