Can someone outside a project fill in a form?

unknown

I would like to use the form in my business project to let people internally and externally request bookings for training or demos by creating a ticket. When I send the form to someone other than a Jira user on our Company-wise Atlassian account, it sends a request to add them to the project. Can I change the permissions so that people outside can fill it out?

Angélica Luz

Hello @[deleted],

Thank you for reaching out to Atlassian Community!

The Forms on a Jira Work Management project are available only for users with a Jira license and permission on the project. With this said, if you type an email address of someone that is not a user, they will be invited to the project.

For more information, please check the documentation below:

• Collect information with forms

Who can see my project’s forms?

Forms are meant to be used within your organization, so people without access to Jira won’t be able to view them or submit anything.

For a user to be able to view and submit a form, they must have access to your Jira Work Management project and have the create issue permission in your project. Learn more about managing project permissions.

Kind regards,
Angélica