Adding comments to published document so that they won't be seen by our audience

Question

Hi,

I'm editing a document in Confluence Cloud. It's been 2 1/2 years since I've done anything significant in this platform, so there's a bit of a re-learning curve. In addition, we were using Confluence Server in 2018 and are now on Cloud.

Questions as follows:

1) If a document is published and I add an inline comment, will end-users reading the doc see it? If so, how can I hide?

2) Does Confluence Cloud now support inline comments when in EDIT mode. I recall a lot of people were asking for this feature.\

PS: How do I know if I'm on the STANDARD product plan? Our URL ppdocs.atlassian.net

Many thanks,

Stephen

Irina_Bel_Stiltsoft_ · Answer

Hi @Stephen Kairys ,

Regarding your first question:

Our team's app, Talk - Advanced Inline Comments for Confluence, can help you to view all the comments on a page. You can navigate between them, or hide the comments bar when it's unnecessary.

Also, the feature of our app, that might help with the second question, is the Talk Permission feature, which allows restricting comments only for the specific people or groups on a space level:

However, you can override these restrictions for the individual comment:

When restrictions are applied, even the Confluence admin can't see these comments.

I also think Comala Publishing is a great choice to give your readers a Confluence view of your Product Manual without the information about comments and edits.

Stephen Kairys_keaglp · Answer

Follow-up: It just occurred to me that the comment workflow (showing only one at a time) existed in Server when I was using it from 2016-2018.  It would be so helpful if all comments could auto-display (like they do in platforms such as Word and Google Docs). Could this suggestion be converted to a feature request?

Also, since I can add comments only in VIEW mode, it poses an issue. Suppose I had a sentence: "The quick brown fox jumped over the lazy dogs". I change "dogs" to "cats", save but do not publish.

I want my SME to review this change. However, it still reads dogs in VIEW mode, since I haven't published and can't publish b/c I'm not ready to share this doc with are audience. Is there a workaround for this roadblock?

Thanks.

Stephen Kairys_keaglp · Answer

Hi I'd love to close this question but I have not received a complete answer per

* How to view/update comments in EDIT mode.
* My first comment from my post of June 03, 2021.

Also, I just added a comment in View (not EDIT) mode. It seemed to be added. However, when I exited the page, went to another page, and came back, I could view the comment only when clicking on the highlighted text. Is this behavior expected? I would think that the comments would pop up automatically. Thank you!