How Can I Use JQL to Fine All Issues that Have Been Reopened?

Sharon Shapira

We have a workflow that allows people to reopen an issue once it has been resolved. Once an issue is resolved, it also has to be verified before it can be closed. An issue can be reopened when it is resolved, verified, or closed.

We'd like to setup a filter that looks at issues that have been reopened, with reopened being a transition, not a status. We do not have a unique status for reopened issues. Would we need to create one in order to setup such a filter? Or is it possible to do so based on the transition?

Any suggestions would be appreciated.

Thank you

Udo Brand

Well you don't have a unique status for reopened but you know where your reopen transition can end (lets say status A and then you can use following query

status changed from resolved to A or status changed from resolved to B or status changed from verifed to A or status changed from verifed to B or status changed from closed to A or status changed from closed to B

So you simply query all possible reopen status changes combined with OR.