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How to change the owner of a board's filter

Shaquanna Chappelle

Hi, I tried to follow the other discussions related to this topic but none of the solutions fixed my issue.

We have a filter that's used for a sprint board within a project. The product owner (who is no longer with our company) was the owner and we're now trying to transition the ownership to the new product owner. The new product owner is shown as the administrator of the filter but I'm not able to change the owner field to her name.

Is there a way to change the ownership of this filter so the new product owner can make changes to the board? She's not able to add sprint dates or open/close sprints.

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Jack Brickey

If this is a shared filter and you are a site admin then go to the admin area > issues and shared filters find the filter and see if you can edit it from there.

Shaquanna Chappelle

Thanks for your quick response, Jack!

I followed your steps and I was able to change the owner in the shared filters area for admins, however the change in board settings didn't happen. It still has the old owner listed. Do I have to wait a while for the switch to happen? It's been about 30 minutes now and still no change.

John Funk

Board permissions are separate from Filter permissions. You will need to got to Board Settings > General and add the new administrator there.

Shaquanna Chappelle

I went to that page for the board and I'm still not able to change the owner. Below you will find a link to a video I recorded showing you what I did. The Owner needs to be changed to the Administrator's name. I can modify the Administrator field but not the Owner field. I was able to change the owner in the shared filters page but the change did not reflect on the board.

Please review:

https://www.awesomescreenshot.com/video/4011810?key=9d95a02b41bbe0e813b6c6169299b8dc

Leslie Fobi

I encountered similar issue and this was how i solved it: On the particular board you want to change ownership, look for 1. "Saved Filter"

2. and note the name of the filer then go to the upper right corner on the ring icon and

3. choose "system",

4.then on the left pane under "shared items" choose "filter".

5.Now search for the name of the "SAVED FILTER" as shown above on 1.

Searching for the name its not the best option and then you can change ownership on the three dot

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