Configure boards for business

Question

Hi All,

Started a new Jira Service Management project. Experimented with some workflows, but they broke my board.

Now it just pops us and says my project is not configured for this, but when I click to configure it,  it goes nowhere. There also aren't any board options in the business project, so I cant seem to edit it anyway!

How can I fix or edit my board in a Jira Service Management Project?

Thanks in advance guys.

Jack Brickey · Answer

I have been able to create campaign boards for JSM projects.

unknown · Answer

I managed to unbreak it via the workflows associated with tickets.

I don't think you can create Kanban boards in Jira Service projects. Only Jira software.

Thanks anyway though!

Jack Brickey · Answer

To be honest I’m not exactly sure how you would Unbreak it. Unless you had a back up of the original workflow in which case you could just restore that workflow. Regarding creating a kanban board you can follow the following steps:

* create a filter for your project, e.g. project = abc and save it
* Click on search bar and select Boards 
* click on create board
* choose Kanban and then “from existing filter”
* enter the saved filter name and when it asks for Location choose your profile
* once the board is created go to your project and click “add item” in side bar and paste the URL for the board