Count of tickets created by each organisation

Question

I want to get a count of issues created by each organization. Is there a way to do it in Jira?

Eg., I have A, B, C, D organizations that raise issues every day. How can I get a count like this?

A- 10 issues

B- 20 issues

C- 30 issues

Can anyone please advise?

Katrina Sarmiento · Accepted Answer

Try creating a report and filter it :)

Ajay _view26_ · Accepted Answer

Hi @[deleted]

Welcome to the community. The default ServiceDesk project reports doesnt support grouping based on organizations. Have a look at the marketplace Apps which supports the use-case

Katarzyna · Accepted Answer

Hi @[deleted],

If you know the list of organizations and it doesn't change often, you can use JQL which you save as a filter. For every organization you have to create a separate filter. For example, for organization called TEST:

reporter in organizationMembers("TEST") AND ((resolution is EMPTY AND "Request Type" is not EMPTY) OR statusCategory != Done)

If you need something more advanced and flexible, you have to try some apps mentioned by @Ajay  _view26_ .