Trigger project rule based on updates performed in global automation rule?

ihe

Hi!

In the instance we have one global rule that automatically updates two custom fields, based on changed value in a third custom field. 

Global rule: When value changed in custom field A: update custom field B and C

In one project we want to use the potentially changed value in custom field B, as a trigger for running another project rule:

Project rule: When value changed in custom field B - send out email to user in Custom field B.

Question:

I still have not successfully been able for the project rule to trigger. I have ticked yes in: Allow rule trigger Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.

Is my assumption correct?:

for successful use of Allow rule triggers, both rules that are to work "together" have to be of the same type; meaning either both have to be project rules or both have to be global? 

Custom field types that are used in these rules:

1. Field A = single select
2. Field B = user picker
3. Field C = single select

 

 

 

John Funk

Hi @ihe  - Your assumption looks correct to me. 

Is the second rule not firing at all? i.e. There is noting in the audit log when after rule 1 fires? 

Are you sure rule 2 is active? Have you done a simple test to change Field B direct - outside of Rule 1 firing? And does that work?