My app suddenly does not work anymore

Eric Gavaldo

Hi Guys,

I didn't change my app (XStudio) for month but suddenly, when I press the configure button, nothing happens, the configuration screen does not appear, I don't see anything abnormal in the log but I only get a popup "Something's gone wrong - Our team has been notified. If the problem persists, please contact Atlassian Support".

Did someone already experienced this ?

Is it really something wrong Atlassian side ? How can I know ?

Thanks,

Mikael Sandberg

You may want to contact the vendor for the app and see if anything is going on on their end.

Have you tried using an incognito window and see if the issue persist? Also try clearing your browser cache from all time and see if that helps.