"You don't have permission to transition this issue" while there are no further transitions

Ravi Kumar Boddu

Hello All,

"You don't have permission to transition this issue" message while there are no further transitions ( Done status) in the context field section even for administrators.

I don't face any challenges while doing the transitions but  "You don't have permission to transition this issue"  shows when the statuses button expanded in the context field section.

 

John Funk

Hi Ravi,

You need to check the Workflow to see if there are any transitions from the Done status to any other statuses such as Reopened or something like that. 

There must be a transition to another status in your workflow in order to move cards out of the Done status.