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Can't chage the Reporter name

joao costa_0sjgk2

I have tried to do it by Bulk Change and individually. I have Project Lead and project Administrator rights in JIRA. When I tried to change using the Bulk approach, the Reporter shows a system generated String of numbers and characters. When I tried to make the change individually, JIRA doe snot give me any user options neither accept any user that I type. I tried different formats e.g. tim.smith, tim.smith@companyname.com. tim smith, @[deleted].smith

Nothing. Can anybody help?

Accepted answers

Fabio Racobaldo _Catworkx_

Hi @joao costa ,

please check that you are able to modify reporter in the related project permission scheme.

An user, in order to do that should have "Browse User" global permission and "Modify Reporter" project permission.

Hope this helps,

Fabio

All comments

Fabio Racobaldo _Catworkx_

Hi @joao costa ,

please check that you are able to modify reporter in the related project permission scheme.

An user, in order to do that should have "Browse User" global permission and "Modify Reporter" project permission.

Hope this helps,

Fabio

joao costa_0sjgk2

Hi Fabio, thanks for your help. Checked that and I have those permissions. The investigation continues....

joao costa_0sjgk2

@Fabio Racobaldo _Catworkx_ Ignore my last msg - this has worked. Thank you for your help

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