Is there an invite link I can share with customers to sign up to the portal?

Marilyn Wo

Hi, I've been inviting some customers to join the portal by adding them to the project. But I also need a link or URL where I can copy and share with them via messaging like Slack, my own emails to them, Whatsapp, or social media private messages.

Where can I get this link?

Thank you for your help.

Angélica Luz

Hello @Marilyn Wo,

Thank you for reaching out to Atlassian Community!

When inviting a customer to the portal, they will receive a notification with a link to finish the signup process. 

The link is unique and contains their ID and a token that expires in 28 days. 

This invitation link will only be sent to the customer on this specific notification, admins/agents won’t have access to that and can’t generate the link and send it to customers.

If you have any other questions regarding this matter, please let us know.

Kind regards,
Angélica