Services Dependency Tree

Max DiOrio_6zsxwx

Services seem really useful, especially for change management and outages.

Unless I'm completely missing it, I can't see a way of visualizing a full dependency tree.

If I click on my top tier dependency (public web sites), I'd like to see everything downstream.  And if I click on a service at the bottom, I'd like to see everything upstream that a change there could potentially impact.

When creating a change ticket, I want that ticket to show the same tree so that a developer can be aware of what services their change can potentially impact and make it a talking point during a CAB meeting.

Am I just missing it - or is Jira Service Management missing it?

Thanks.

Mikael Sandberg

Hi @Max DiOrio,

Welcome to Atlassian Community!

This can be done, but you would need be on the JSM Premium plan, that gives you access to Insight which allows you to get a visual view of the dependencies between your services.