Board fails to load in project or settings view

balancell-matteo

I have a board that fails to load but all of my other boards in other projects are fine. 

The roadmap view is working and I can see issues in there. 

I am the admin and other users have the same issue.

Thanks

 

 

Edit: It throws a null pointer on the client console so probably isn't being provided with something. For some reason I can't add that screenshot here

 

Angélica Luz

Hello @balancell-matteo,

Thank you for reaching out to Atlassian Community!

Checking the logs of your site, it shows “Board does not have any columns” and “Failure on board load”.

I can see that the error is showing on Project settings > Columns and statuses. Does it show any columns if you go to the Board itself (under the Roadmap)?

The Board isn’t something that can be disabled in a project, but can you please confirm if it’s enabled on Project settings > Features? Can you enable all features and try again?

Was this project created by you or was it migrated from another Cloud site?

Are you able to create tickets on the affected project and transition them between statuses?

Kind regards,
Angélica