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How to configure "Default assignee" to a particular user?

Fiaz Hassan

How to configure "Default assignee" to a particular user?

Currently only available options I can see are

Assign to Team Lead
Assign to reporter
Assign to Current User

Not covering my scenario where person to assign is neither TL not a reported and not even User but a TL of different department within the team

Accepted answers

Walter Buggenhout

Hi @Fiaz Hassan,

From what you are describing, I derive you are trying to do this through a post function of a workflow. You can use the update issue field post function for what you are trying to do. Select the assignee field after selecting that post function. You should be able to select a specific user there.

Hope this helps!

All comments

Walter Buggenhout

Hi @Fiaz Hassan,

Hope this helps!

Fiaz Hassan

Hi @Walter Buggenhout

Thanks for the tip, yes you are right i was trying to use post function, by using update issue field I am able to choose required users.

Have a nice day!!

Walter Buggenhout

Great to hear that helped, @Fiaz Hassan! Would you also mind to accept the answer if it fixed your issue? That makes it easier to find for other folks with a similar question!

Thx!

Fiaz Hassan

For sure it did, Answer accepted, thanks for the help.

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