* Are you able to set a Service desk without paying for a 365 user/mailbox?
Cant seem to find a way to add a reply email address.
Yes, you can use any email system you want, as long as it uses a standard protocol.
Hi,
My understanding is that Jira can not use a 365 group for setup as it requires a login. Is this not correct?
Groups are not email accounts, so yes, that's correct. The email functions of service desk need an email account.
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