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Incomprehensible value of user_id/user_key in webhooks

Sergey Matveev

I have several webhooks on Jira Cloud. Each webhook, in additional to parameters, add two of its own: user_id and user_key with understandable values - username

Now i see these parameters contain strange values like:

ug:29affccb-e7e8-416a-848f-b3cbe38ad527

What is this id?

I checked it is not accountId

Also strange

Some people who use these webhooks generate normal username, and some people like this ug:29affccb-e7e8-416a-848f-b3cbe38ad527

Accepted answers

All comments

John Funk

Hi Sergey - that value is indeed the account id for the user.

Sergey Matveev

Hi John! If it is accound id for the user, why i can't get user info via

/rest/api/3/user/groups?accountId=ug:29affccb-e7e8-416a-848f-b3cbe38ad527

Response:

{ "errorMessages": [ "Specified user does not exist or you do not have required permissions" ], "errors": {}}

John Funk

It might be more of a permission error than a value error

Sergey Matveev

But i have admin rules :-)

Yatish Madhav

I wonder what the diff is between the 2?

Eg if a user is set to be assigned using the account id 621a81398b8c2f002297ab25 and the error returned is "User 'ug:168f9cdc-ef12-4e74-65b5-c1f85394afdd' cannot be assigned issues"

What is 621a81398b8c2f002297ab25 vs ug:168f9cdc-ef12-4e74-65b5-c1f85394afdd?

Please advise?

Thank you
Yatish

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