How to attach a file from Google Drive?

Question

Hi everyone !

I used to be able to attach files either from Google Drive or from my PC, when creating an issue.

Now, when clicking on "Drop files to attach, or browse" I only see my HD, and no way to see Google Drive.

Do you know how to solve this?
Thank you in advance, Andrea

andrea.dico · Answer

Thanks for your kind answers Daniel and Brant.

Will try to see what the article suggests and pick their suggestions.

All the best, Andrea

Daniel Ebers · Answer

Hi @andrea.dico

I remember an article where this was explained in more detail:

https://community.atlassian.com/t5/Jira-articles/Updates-to-your-file-uploading-experiences/ba-p/1592157

In short and my own words: the upload via Google was a rarely used feature so it was removed.
Please review the article, please also consider what Brant recommended and update us here in case you have further questions.

Regards,
Daniel

Brant Schroeder · Answer

@andrea.dico Welcome to community.

I know that this can be done via an app https://marketplace.atlassian.com/apps/1216787/google-drive-docs-for-jira?hosting=cloud&tab=overview

Do you know if you potentially used to have this app?  Other than that app you would use an issue link and add the URL to the issue.