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Jira Work Management - Permission for Form

Daniel Bieńkowski

In Jira Work Management we have now the option of creating a Form that can be used to create a new issue.

What permission do I need to be able to view and complete this form?

I can't find this information anywhere. In my experiment, you need the Browse Project permission, and then Form shows up for the user.

Is it possible to make the Form available to the user, but to not grant access to the Browse Project? So that he can't look at the Board? So that he could just fill out the Form and send in the Issue?

Accepted answers

John Funk

Hi Daniel,

You would have to implement Issue Level Security if you didn't want the user to be able to see issues that have been created. But they would still need the Browse project permission to see the form.

The other thing you can do is just share the board filter with certain users - then other users couldn't even see the board. But if they created a filter, they would still see the issues if there is no issue level security.

All comments

John Funk

Hi Daniel,

You would have to implement Issue Level Security if you didn't want the user to be able to see issues that have been created. But they would still need the Browse project permission to see the form.

Mahima Srivastav

I have set security levels for issues after they are created through automation, so they are viewable only to certain personnel. But users can still go to the respective project and create issues.

Is there any way we can hide the project or disable creation of issues from users without affecting their ability to fill the form?

John Funk

No, you cannot hide the project from them and still allow them to create issues on the project.

Marco Doebert

We have the exact same problem. It's extremely typical of Jira. A really great feature is not thought through to the end...
The usual solutions: buy an add-in or find an ugly work-around...
Great work. Not.

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