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Added people as Admin to the Atlassian suite; however, users does not see everything.

Malinda Sands

How do I add Administrator to Atlassian Suite?

Accepted answers

John Funk

Hi Malinda,

Just by adding a user as and Administrator in Jira doesn't automatically give the person access to everything. It all depends on the Permission Scheme attached to the Project. Make sure the person has at least Browse Project to see the project.

All comments

John Funk

Hi Malinda,

Malinda Sands

Hi John,

I granted Administrator access for the entire Atlassian product (Confluence/JIRA/JIRA Service Desk) but the user is not able to see the entire Atlassian product.

John Funk

What specifically can't the user see?

Can you share a screen shot of the product access for that user (without sharing user into)?

Nic Brough -Adaptavist-

As John said, Admin rights gives you admin. Not "can see everything".

Please check the browse project permission for the projects you want this person to see (as they're an admin, they can do that themselves, but you should explain to them that admin = admin, not "bypass all the permissions")

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