Hi everyone,
I'm trying to go into my JIRA web platform and I'm getting the following. I don't know what could be wrong...
Technical details
Log's referral number: 0ec6f6d9-e683-4470-a9fe-76ef896406cb
Cause
Referer URL: Unknown
com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: Unable to establish a connection with the database. (Connection to localhost:5432 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.)
com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: Unable to establish a connection with the database. (Connection to localhost:5432 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.)
at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.findByPrimaryKey(DefaultOfBizDelegator.java:341) [classes/:?]
at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.findByPrimaryKey(DefaultOfBizDelegator.java:333) [classes/:?]
at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.findByPrimaryKey(WrappingOfBizDelegator.java:197) [classes/:?]
at com.atlassian.jira.security.auth.rememberme.JiraRememberMeTokenDao.findById(JiraRememberMeTokenDao.java:57) [classes/:?]
at com.atlassian.seraph.service.rememberme.DefaultRememberMeService.getRememberMeCookieAuthenticatedUsername(DefaultRememberMeService.java:49) [atlassian-seraph-3.0.3.jar:?]
at com.atlassian.seraph.auth.DefaultAuthenticator.getUserFromCookie(DefaultAuthenticator.java:430) [atlassian-seraph-3.0.3.jar:?]
at com.atlassian.seraph.auth.DefaultAuthenticator.getUser(DefaultAuthenticator.java:330) [atlassian-seraph-3.0.3.jar:?]
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:139) [atlassian-seraph-3.0.3.jar:?]
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:103) [atlassian-trusted-apps-core-4.1.0.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148) [atlassian-seraph-3.0.3.jar:?]
at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:77) [classes/:?]
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.9.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67) [?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) [atlassian-profiling-1.9.jar:?]
at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.jira.web.filters.johnson.JiraJohnson503Filter.doFilter(JiraJohnson503Filter.java:79) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.jira.web.filters.johnson.JiraJohnsonFilter.doFilter(JiraJohnsonFilter.java:72) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) [urlrewritefilter-4.0.3.jar:4.0.3]
at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) [urlrewritefilter-4.0.3.jar:4.0.3]
at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) [urlrewritefilter-4.0.3.jar:4.0.3]
at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394) [urlrewritefilter-4.0.3.jar:4.0.3]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) [classes/:?]
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.9.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:42) [?:?]
at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:39) [?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) [?:?]
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.9.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) [?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.5.1.jar:?]
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31) [atlassian-core-5.0.9.jar:?]
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.9.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:39) [atlassian-core-5.0.9.jar:?]
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.9.jar:?]
at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:41) [classes/:?]
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.9.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:36) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) [classes/:?]
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.9.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) [classes/:?]
at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:57) [classes/:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:115) [atlassian-gzipfilter-3.0.0.jar:?]
at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:92) [atlassian-gzipfilter-3.0.0.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.29]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.29]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) [catalina.jar:8.5.29]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) [catalina.jar:8.5.29]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:496) [catalina.jar:8.5.29]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) [catalina.jar:8.5.29]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) [catalina.jar:8.5.29]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) [catalina.jar:8.5.29]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650) [catalina.jar:8.5.29]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) [catalina.jar:8.5.29]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803) [tomcat-coyote.jar:8.5.29]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) [tomcat-coyote.jar:8.5.29]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790) [tomcat-coyote.jar:8.5.29]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459) [tomcat-coyote.jar:8.5.29]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:8.5.29]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_181]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_181]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.5.29]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_181]
Caused by: org.ofbiz.core.entity.GenericDataSourceException: Unable to establish a connection with the database. (Connection to localhost:5432 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.)
at org.ofbiz.core.entity.jdbc.SQLProcessor.getConnection(SQLProcessor.java:343) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.GenericDAO.select(GenericDAO.java:591) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.GenericHelperDAO.findByPrimaryKey(GenericHelperDAO.java:105) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.GenericDelegator.findByPrimaryKey(GenericDelegator.java:617) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.GenericDelegator.findByPrimaryKey(GenericDelegator.java:655) [entityengine-1.3.10.jar:?]
at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.findByPrimaryKey(DefaultOfBizDelegator.java:339) [classes/:?]
... 119 more
Caused by: org.postgresql.util.PSQLException: Connection to localhost:5432 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.
at org.postgresql.core.v3.ConnectionFactoryImpl.openConnectionImpl(ConnectionFactoryImpl.java:262) [postgresql-9.4.1212.jar:9.4.1212]
at org.postgresql.core.ConnectionFactory.openConnection(ConnectionFactory.java:52) [postgresql-9.4.1212.jar:9.4.1212]
at org.postgresql.jdbc.PgConnection.<init>(PgConnection.java:216) [postgresql-9.4.1212.jar:9.4.1212]
at org.postgresql.Driver.makeConnection(Driver.java:404) [postgresql-9.4.1212.jar:9.4.1212]
at org.postgresql.Driver.connect(Driver.java:272) [postgresql-9.4.1212.jar:9.4.1212]
at java.sql.DriverManager.getConnection(DriverManager.java:664) [?:1.8.0_181]
at java.sql.DriverManager.getConnection(DriverManager.java:247) [?:1.8.0_181]
at org.ofbiz.core.entity.ConnectionFactory.tryGenericConnectionSources(ConnectionFactory.java:87) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.transaction.JNDIFactory.getConnection(JNDIFactory.java:173) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.TransactionFactory.getConnection(TransactionFactory.java:114) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.ConnectionFactory.getConnection(ConnectionFactory.java:59) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.jdbc.SQLProcessor.getConnection(SQLProcessor.java:340) [entityengine-1.3.10.jar:?]
... 124 more
Caused by: java.net.ConnectException: Connection refused (Connection refused)
at java.net.PlainSocketImpl.socketConnect(Native Method) [?:1.8.0_181]
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350) [?:1.8.0_181]
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206) [?:1.8.0_181]
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188) [?:1.8.0_181]
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) [?:1.8.0_181]
at java.net.Socket.connect(Socket.java:589) [?:1.8.0_181]
at org.postgresql.core.PGStream.<init>(PGStream.java:61) [postgresql-9.4.1212.jar:9.4.1212]
at org.postgresql.core.v3.ConnectionFactoryImpl.openConnectionImpl(ConnectionFactoryImpl.java:144) [postgresql-9.4.1212.jar:9.4.1212]
... 135 more
