Hello,
We're about to evaluate Jira Cloud (free). So we're trying to migrate from on-premise Jira using backup file. Existing Import procedure fails with following error:
"Error importing data: org.xml.sax.SAXException: The XML document does not contain the root element or it was closed too early."
I used simple python script to check if entities.xml is well-formed.
So the question: is there a way to get exact error (line/tag/whatever)?