nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Issue on my project with CRON Expression and JQPL

Giuseppe Amoruso

Hi all,

I have a problem with my project.

I need to create an automation that close the issue automaticly when the "Planned end date" has been passed. I give an example: "if the planned end date is 16/05/2021 6PM, the issue must closed tonight at 11.59PM."

Until now, tickets have been closed on the same day as the ticket was opened.

Can you help me?

BR,

Accepted answers

All comments

Giuseppe Amoruso

I add a screen with the automation.

Hi Giuseppe - so what is not working with it now?

Giuseppe Amoruso

Hi, the rule works only that the ticket closes on the day of creation and not the day set in the PLANNED END DATE field.

Just remember that the date/time for the cron is UTC - so you might have to adjust the timing based on your time zone.

Giuseppe Amoruso

Hi,

yes, what happens is that the ticket closes on the day of opening and not when the "Planned End Date" occurs.

Do you have any other suggestions?

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