How to Configure Company/Vendor Permissions

Question

Our company has just recently started using JIRA and I need to setup access such that employees and vendors have different access.  I have read through some of the posts and it seems that Atlassian has made this process as difficult as they can make it.

My situation:

* We have 5 projects already defined and in use
* A small but fast growing group of employee users; need access to most projects
* Several vendors that we need to give limited access to, each only their specific project(s)

What are the recommended and supported steps to accomplish this?

Earl Griffin · Answer

Of course!  I should have realized that.

It works now.  Thanks!

Trudy P Claspill · Answer

Hello Earl,

The Browse Project permission must be granted to the Vendor role. Browse Project within a Permission Scheme is what allows the user to see the project and the issues in the project.

Earl Griffin · Answer

Hi Trudy,

I went through these steps:

* Created User Group “Vendor A”
* Assigned users “TestUser” to user group “Vendor A”
* Removed “TestUser” from the jira-software-users group
* Updated the Global Permissions to grant global permissions to “Vendor A” (Browse Users and Groups, Share dashboards and filters, etc)
* Created Project Role called Vendors
* Copied “Default software scheme” and renamed to “Company Default software scheme”
* Modified scheme to give access to most things except “Browse Project”,”Delete Issues”, etc.  Used “Grant Permission” to Project Role “Vendors”.
* “Browse Project” has permissions: Project Role (Administrators)
* Created projects “Test Permission 1” and Test Permissions 2”
* Associated “Test Permission 1” and Test Permissions 2” with Permission Scheme “Company Default software scheme”
* In Product Access I added group “Vendor A”
* In Project “Test Permission 1”, assigned the user group “Vendor A” to the project role Vendors
* In Project “Test Permission 2” I did not assign “Vendor A”

When I sign in as TestUser, I do not see either project “Test Permission 1” nor project “Test Permission 2”.  I expected to see only project “Test Permission 1”.  What am I missing?