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JQL Query showing Story Points when it shouldn't?

Thomas Schlapp_jrxvjv

I've been trying to find a slew of stories in our project (RW) that have an empty story point field.

I use this:

(project = RW) AND (labels = aou-techdebt) AND (labels = upcoming) AND ("Story Points" IS EMPTY) ORDER BY "Story Points"

A lot of what shows, in fact, have an empty story point field.

Some, clearly, have numbers listed (else I wouldn't be here asking). It is kinda weird. Any ideas?

Accepted answers

Bill Sheboy

Hi @Thomas Schlapp

If you have ever used a team-managed (next-gen) project in your instance, you could be running into this custom-field confusion issue for EMPTY tests, as the story points fields are custom ones (although built-in): https://jira.atlassian.com/browse/JRACLOUD-76482

The suggested work-around is to use the custom field ID in your query to get the correct results.

Best regards,

Bill

All comments

Trudy P Claspill

Could you possibly have more than one field called "Story Points"? You should be able to tell by starting to type "Story Points" in the advanced search JQL field. It will list all potentially matching fields.

Is this for a Company Managed project or a Team Managed project?

Bill Sheboy

Hi @Thomas Schlapp

The suggested work-around is to use the custom field ID in your query to get the correct results.

Best regards,

Bill

Thomas Schlapp_jrxvjv

It isn't next-gen, just cloud.

We DO have more than one story points field. Interesting. We have:

Story Point Estimate

Story Points

I guess I need to hunt down which ID it should be using for our project?

Trudy P Claspill

As a temporary solution you can simply change the name of one of those Story Points fields in Settings > Issues > Custom Fields. That should affect the display of the field in your projects and you should then be able to tell which field is actually being used.

You might also check the Screens that you see when your Create vs. when you are Viewing/Editing the issues. It is possible that both fields have gotten used; one on each screen. That could also be causing confusion.

Thomas Schlapp_jrxvjv

Oh brilliant.

Thanks for the guidance.

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