When i go to my administration I do not see Product Sandbox in my options As per the internet it said to follow these steps To create a sandbox: * Select the name of your organization at admin.atlassian.com to access your organization Administration overview. * Go to Products > Sandbox. * Select Create sandbox. * Choose a product. * Select Create. Thanks for your help. Denise

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I do not see Sandbox in my Products and I am on the Premium Jira License.

Denise

When i go to my administration I do not see Product Sandbox in my options

As per the internet it said to follow these steps

To create a sandbox:

Select the name of your organization at admin.atlassian.com to access your organization Administration overview.
Go to Products > Sandbox.
Select Create sandbox.
Choose a product.
Select Create.

Thanks for your help.

Denise

Accepted answers

Mykenna Cepek

Do you currently have a sandbox already for that instance? If you do, then you will not see the option to create (another) sandbox.

admin.atlassian.com will show a section with a "SANDBOX" lozenge if you currently have a sandbox for that instance.

Jess

Hi Denise,

You'll need to select the Products menu item in the top navigation, and you should see the Sandbox page in the left navigation.

Screen Shot 2021-05-12 at 10.52.16 am.png

All comments

Mykenna Cepek

Do you currently have a sandbox already for that instance? If you do, then you will not see the option to create (another) sandbox.

admin.atlassian.com will show a section with a "SANDBOX" lozenge if you currently have a sandbox for that instance.

Jess

Hi Denise,

You'll need to select the Products menu item in the top navigation, and you should see the Sandbox page in the left navigation.

Screen Shot 2021-05-12 at 10.52.16 am.png

Denise

Thanks Jess was staring right at me on the left!

Mykenna Cepek

Otherwise, I find that I always get stuck here:

Getting To Sandbox.png

Jess

Glad I could help!

Matthew Day_7dgif0

I don't see the same view. I know that we have a sandbox active for JSM, but I can't find where this is indicated.

I also wanted to know if I can get Jira sandbox working along with JSM. We have cloud premium across all products.

Screenshot 2021-06-30 at 15.37.05.png

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