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Jira Story does not cross out when finished

Sebastian Hilpert

Hi, since we made some changes in our Jira Workflow our story number (e.g. AB - 204) is not getting crossed out after we change the status to "done".

I cant find the right setting to undo that change. Maybe you can help me with that issue.
Thank you so much already

Accepted answers

Ash Pitt

Hey @Sebastian Hilpert

You will need to set the resolution field in your workflow.

Check out the below for more information

Setting the resolution field

https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows/

Using a post function you can update the field with the resolution

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/

All comments

Ash Pitt

Hey @Sebastian Hilpert

You will need to set the resolution field in your workflow.

Check out the below for more information

Setting the resolution field

https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows/

Using a post function you can update the field with the resolution

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/

Sebastian Hilpert

thank you so much for the quick reply, ill try that

Ash Pitt

Too easy @Sebastian Hilpert let us know how you go!

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