nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

When re-opening an item, the item is still strike-though and says closed

How do I update our workflow scheme so that this does not happen on a reopened ticket?

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Hi Maja,

You need to update the workflow and edit the Transition that is used to Reopen the ticket. For that transition, you need to add a post function to Clear the Resolution field. That will remove the strike-through.

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