standard system fields are not displayed

Question

Hello Community,

Unfortunately, in the Jira options, menu item: custom fields, I can't see any of the default system fields set by Jira ( e.g. status or description). I only see there a selection of custom fields (from Jira or my own custom fields) and the fields coming from my add-on's.

What am I doing wrong there? Could this be due to the license or my authorization?

Currently I'm site-admin and we currently have the free trial access through Jira Cloud.

Thanks for the help.
Greetings Arne

Joshua Sneed Contegix · Accepted Answer

Hi Arne,

You are doing nothing wrong, that is how Jira Cloud/Data Center work. Jira's system fields do not have any options that can be modified at the global level and do not appear on the list you indicated, but may have some options on a project's Field Configuration scheme. Cheers!

Trudy P Claspill · Accepted Answer

Hello @Arne Becher

Welcome to the community.

I believe this document provides a list of the System fields, or at least the ones that can be included in filters.

https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-fields/