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How do I have a bi-directional flow between JIRA and snow

Bindiya Vikram Naik

Need to know step by step from JIRA side how do I have a bi-directional flow between JIRA and SNOW.

1. If I get a endpoint from snow side how do I test it in JIRA. Where should I check that url in JIRA to confirm that I can connect to snow using JIRA.

Accepted answers

Ravi Sagar _Sparxsys_

Hi @Bindiya Vikram Naik

On Jira side you can either use Automation to make a REST call to SNOW or use an app like ScriptRunner for Jira on Cloud.

There are some apps like Exalate that also offers these integrations. Really depends on your needs.

Or another option could be to write your own interface outside Jira that will talk to both Jira and SNOW using REST API and webhooks.

Without using any app you can do some level of integration with in built automation rules, I explained how to do this here and here.

I hope it helps.

Ravi

unknown

Hey @Bindiya Vikram Naik

Are you planning to develop it yourself or are you willing to use an intermediate app?

If you are willing to use an app. Here is an explanation of how you can do it with Exalate (the add-on I work for)

Jira ServiceNow Integration: How to Set up an Integration in 6 Steps (Skip to step one)

IF you are still considering developing the integration yourself you might be interested in this post:

Build vs. Buy: The Pitfalls of Building your in-house Software Integration Solution

Let me know if this helps,

All comments

Ravi Sagar _Sparxsys_

Hi @Bindiya Vikram Naik

On Jira side you can either use Automation to make a REST call to SNOW or use an app like ScriptRunner for Jira on Cloud.

There are some apps like Exalate that also offers these integrations. Really depends on your needs.

Or another option could be to write your own interface outside Jira that will talk to both Jira and SNOW using REST API and webhooks.

Without using any app you can do some level of integration with in built automation rules, I explained how to do this here and here.

I hope it helps.

Ravi

unknown

Hey @Bindiya Vikram Naik

Are you planning to develop it yourself or are you willing to use an intermediate app?

If you are willing to use an app. Here is an explanation of how you can do it with Exalate (the add-on I work for)

Jira ServiceNow Integration: How to Set up an Integration in 6 Steps (Skip to step one)

IF you are still considering developing the integration yourself you might be interested in this post:

Build vs. Buy: The Pitfalls of Building your in-house Software Integration Solution

Let me know if this helps,

Bindiya Vikram Naik

Does ScriptRunner or Exalate require separate license?

Bindiya Vikram Naik

Thanks for your reply and yes videos help a lot. Thank you once again.

unknown

What do you mean by a separate license?

Each of these apps has its own licensing and pricing structure. You can find them here:

Let me know if this answers your question @Bindiya Vikram Naik

Bindiya Vikram Naik

Hello @Ravi Sagar _Sparxsys_

I tried exactly whats been told in your videos.

Have also enclosed the error.

PFA screenshots:

Pic 1.JPG Pic 2.JPG Pic 3.JPG Pic 4.JPG

Diana_Architect_ZigiWave

@Bindiya Vikram Naik hi. Glad to see you have found a solution. Bi-directional integration can easily be achieved. And there are plenty of tools that can help you achieve that, just as mentioned in the previous comments. I just want to add an alternative you might be interested to look at. It's a no-code integration tool - ZigiOps. It's flexible and fully customizable, to fit any use case. And, it allows you to transfer any data and sync any fields. Feel free to check it out and even book a technical demo.

Regards, Diana (ZigiWave team)

Vipin P V _appserve_ai - A division of Empyra_

ServiceNow Connector for Jira from Empyra will be the perfect solution: - https://marketplace.atlassian.com/apps/1222208/servicenow-connector-for-jira?tab=overview&hosting=server

Watch this video: https://youtu.be/Ib_W1qWnihE

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