How do i create an extract that shows when bugs were first moved into a specific state?

Question

I need to run an extract that shows the time taken for bugs to be resolved by the developers and handed over to test

Is there are way to create an extract that can include a field that shows when an issue or bug enters a particular status?

To calculate the time taken to deliver a fix by developers would then be this calculated field minus the created date.

Yuliia_Borivets__SaaSJet_ · Answer

Hi @lucas.mara

Check out Time in Status for Jira Cloud app developed by my team. With the Status Entrance Date report, you can find when an issue or bug enters a particular status.

1. Just select the Status Entrance Date report and the project you need.

2. Get a result:

Hope this helps.

Kind regards

Emre Toptancı [OBSS] · Answer

Hello @lucas.mara,

This is not something Jira provides out of the box. You can set up something manually using automation rules and/or custom fields but that needs to be repeated for each status. This will be a nightmare to maintain.

For a ready-built solution that offers great flexibility and details, our team at OBSS built Time in Status app for this exact need. It is available for Jira Server, Cloud, and Data Center.

Time in Status allows you to see how much time each issue spent on each status or assigned to each assignee. You can also combine statuses into consolidated columns to see metrics like Ticket Age, Resolution Time, Cycle Time, or Lead Time. For example, you can add a column to the report that includes all statuses in your workflow (except resolved and closed) and see the total time between creation and resolution of the issue.

You can calculate averages and sums of those durations grouped by the issue fields you select. (For example, see the total InProgress time per Epic or average Resolution Time per issue type).

Below are screenshots that show a custom Lead Time field that shows the total of ToDo and InProgress statuses. The same can be done for any status combination.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

Using Time in Status you can:

* See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
* Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
* Export your data as XLS, XLSX, or CSV.
* Access data via REST API. (for integrations)
* Visualize data with various chart types.
* See Time in Status reports on Jira Dashboard gadgets (released for cloud, server&DC gadget coming soon)

https://marketplace.atlassian.com/1211756

EmreT

Mehmet A _Bloompeak_ · Answer

Hi @lucas.mara ,

As an alternative, you can try Status Time app developed by our team. It provides reports on how much time passed in each status as well as status entry dates and status transition count.

Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports(eg. average in progress time per project). And all these are available as gadgets on the dashboard too.

Here is the online demo link, you can see it in action and try.

If you are looking for a free solution, you can try the limited version Status Time Free. Hope it helps.