Hi,
I am trying to create a POST request from Freshdesk to Jira.
It works fine but the description is displayed with HTML tags. Following on the right side you can see the Freshdesk ticket and on the left the Jira ticket.
Can you help me how to fix that please. Following is the json that I use for the request:
{
"fields": {
"project": {
"key": "INCIDENTS"
},
"summary": "{{ticket.subject}}",
"description": "{{ticket.description}}",
"issuetype": {
"name": "Bug"
},
"assignee": {
"id": ""
},
"components": [
{
"name": "{{ticket.cf_system}}"
}
]
}
}
Thank you in advance.
Aspasia
