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Can I disable creating JIRA issues in JIRA Cloud for Outlook plugin?

Andrei Metelski

I do not want our Outlook user to raise JIRA issues directly from their Outlook.

Can I disable creating JIRA issues in JIRA Cloud for Outlook plugin?

Accepted answers

Vitalii Saienko

Hi @Andrei Metelski

Currently, there's no way to disable creating issues from Jira Cloud for Outlook add-in. You can revoke user's access or uninstall the app from your site though. Here are more details about how to do that:

Manage your users’ third-party apps

Notice that this won't prevent your users from installing the app again.

All comments

Vitalii Saienko

Hi @Andrei Metelski

Currently, there's no way to disable creating issues from Jira Cloud for Outlook add-in. You can revoke user's access or uninstall the app from your site though. Here are more details about how to do that:

Manage your users’ third-party apps

Notice that this won't prevent your users from installing the app again.

Andrei Metelski

Thanks, Vitalii. I guess this could be something the developers of this app could add in the future as the configuration option

Does the Outlook Plug-in provide any value?

It takes a while to load the ticket. so much faster to go right to the ticket in Jira.

I installed the excel plug-in and it showed up in Outlook too. So far it is only annoying, let me know if I am missing something.

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