Good People, Here is what I would like to achieve;
Currently when we have issues, we copy user_Id, email, Contract_ID etc from our admin and then paste these details in Jira. You can only imagine how much information is dropped along the way.
What I would like is to set up ADMIN so that users can open tickets from on Jira directly from Admin and while it's opened, it automatically pulls this information we currently have instead of having us copy things like emails etc
